The ability to connect with your clients can make your business succeed or fail. Not only is that connection necessary for booking clients in the first place, but it's also critical to creating a quality experience for them.
When building your offerings and packages, focus on creating an unforgettable service that your clients (or customers) will look back on and talk fondly about for years to come.
My friend Sarah demonstrates this so well. She is a couples and wedding photographer with a talent for making her clients feel like well-loved friends. Her personal touch in all aspects of her brand allow her couples to love each step of the process, too.
So I'm thrilled to have her join me for this week’s entrepreneur highlight!
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